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What’s New
Optic for Voice Networks™ 1.7 is here! Not only does Optic seamlessly integrate with Cisco UCM and Webex Calling, Microsoft Teams and Unify platforms, but Optic now supports Avaya Aura! This is the latest step to continue Optic’s single-pane-of-glass visibility across multiple voice and collaboration platforms.
Webinars
Impact offers an on-going series of free educational webinars where you can learn more about our Solutions with Impact and how they will positively impact your business.
 
GET A CLEAR VIEW OF YOUR WEBEX CALLING ACTIVITY
Ready to see your Webex Calling activity, trends and quality metrics in a simple dashboard?
SIMPLE, COST-EFFECTIVE
CALL REPORTING
Optic Insights offers a clear vision into usage trends and caller activity.
WHAT'S THE WEAK LINK IN YOUR CALL FLOW?
Having visibility into what the problems can be in the four links of your call process is your first step forward.