Optic Insights offers a clear vision into usage trends and caller activity.
WHAT'S THE WEAK LINK IN YOUR CALL FLOW?
Having visibility into what the problems can be in the four links of your call process is your first step forward.
DON'T GET RUN OVER...
OnTraQ offers a unique approach to keeping your Cisco and Unify call centers on track – at a price point unmatched in today’s market.