WHAT'S THE WEAK LINK IN YOUR CALL FLOW?
Having visibility into what the problems can be in the four links of your call process is your first step forward.
Optic Forensics turns CDR data into valuable, actionable intelligence for a fraction of the cost of other solutions.
DON'T GET RUN OVER...
OnTraQ offers a unique approach to keeping your Cisco and Unify call centers on track – at a price point unmatched in today’s market.