Impact Events

Call detail records (CDRs) contain a wealth of information. But, how do you convert thousands or millions of call records into vital information to better manage your business? For Cisco, Unify and Avaya/Nortel platforms, Traffic Analyst Call Forensics starts by elevating traditional call accounting capabilities but then goes deeper, much deeper giving you definitive answers to even your most challenging questions. Invest an hour and learn how Traffic Analyst Call Forensics will give you the call activity reports you need but will also impact your business with centralized DID and non-DID number management, call quality analysis, diagnostics and troubleshooting of calls and much more.