Impact Events

Trying to manage a call center with no analytics because you can't afford a solution? Tired of paying exorbitant maintenance fees for a solution that is way too complicated to use, configure and manage? You don't have to choose between no analytics and breaking the budget. OnTraQ is economical for small, stand-alone centers and powerful for large, multi-site centers. And, even better, OnTraQ empowers your contact center management team to be able to customize their displays and reports without IT involvement or vendor cost. They have the visibility they need, when they need it to keep your Cisco UCCX or UCCE centers or Unify OpenScape 4000 centers on track and delivering a world class customer experience.