Impact offers a variety of administration, user and technical training classes.  Classes assure a complete understanding of product features and operation.  Training can be provided on-site or remotely. 

 Impact Technologies training

An Impact Technical Support Specialist leads each class.  The training includes:

  • Product overview
  • Detailed feature and capabilities tutorial, customized to the customer’s purchased product
  • Configuration and operational  instructions
  • Sample exercises
  • Documentation review

Training is offered at time of implementation or, in some cases, the training may be presented after a designated period of time to assure maximum value is obtained.  For instance, for Traffic Analyst Network, the following series of classes are typically presented:

  • After 30 days of data collection, remote training class for results interpretation
  • After 90 days of data collection, capacity analysis training

Contact us at 314.743.1420 or to find out more about training options for your staff.