Our innovative software products deliver easy-to-use and easy-to-understand approaches to the complex problems of managing communication systems. Encompassing a wide variety of infrastructure and operational arenas, Impact products solve critical issues throughout the enterprise and drive down operational expense.
|See your voice network clearly! Minimize the effort and cost of operating your voice network with Total Caller Experience®. The right KPIs and tools to optimize capacity levels, analyze the impact of coming changes and trap network conditions before they adversely impact performance.
|Advanced communications to assure you are prepared to respond quickly and efficiently to safety and security threats while also streamlining day-to-day operations by minimizing delays, miscommunications and omissions.
|Keep your contact centers running at a high level of performance with visibility into the real-time metrics and historical reports you need, all in one solution.
|Maximize the business value of dollars invested in your network resources with a comprehensive view of voice network utilization and performance.
Impact delivers world class solutions - on time, on budget and of superior quality. Our products are easy to use, and more importantly, highly adaptable to support your business.