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What’s New
Optic for Voice Networks™ 1.6 is here! Not only does Optic seamlessly integrate with Cisco UCM and Webex Calling, Ascom and Unify platforms, but Optic now supports Microsoft Teams! This is the latest step to continue Optic’s single-pane-of-glass visibility across multiple voice and collaboration platforms.
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Impact offers an on-going series of free educational webinars where you can learn more about our Solutions with Impact and how they will positively impact your business.
 
MISSION CRITICAL COMMUNICATIONS
Assure your next steps are the right steps to contain a crisis and protect your employees.
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OnTraQ offers a unique approach to keeping your Cisco and Unify call centers on track – at a price point unmatched in today’s market.
WHAT'S THE WEAK LINK IN YOUR CALL FLOW?
Having visibility into what the problems can be in the four links of your call process is your first step forward.