Optic Full Stack Survey

Thank you for being an Impact Technologies customer and taking the time to complete this survey. Please indicate how effective Optic Full Stack is in supporting each of the following use cases for your company.

Advanced Call Searches and Tracing with Segment Drilldown

Report on Call Activity by Department

Investigate Malicious and/or Threatening Calls

QoS Troubleshooting and Analysis

Track Call Trends by Direction, Call Type and/or Call Resolution

911, Long Duration and/or Called Number Alarms

Identify Stations with No Call Activity

Track DID and/or Non-DID Number Ranges

Report on Trunk Group and/or Route Usage and Performance

Determine SIP CCP and CAC Requirements

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Optic Full Stack Survey

Enter any additional feedback or comments based on your experience with Optic Full Stack.

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