Optic Forensics Survey

Thank you for being an Impact Technologies customer and taking the time to complete this survey. Please indicate how effective Optic Forensics is in supporting each of the following use cases for your company.

Simple Call Searches

Advanced Call Searches and Tracing with Segment Drilldown

Report on Call Activity by Department

Report on Call Activity by Individual Number or Employee

QoS Troubleshooting and Analysis

Investigate Malicious and/or Threatening Calls

Track Call Trends by Direction, Call Type and/or Call Resolution

911, Long Duration and/or Called Number Alarms

Identify Stations with No Call Activity

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Optic Forensics Survey

Enter any additional feedback or comments based on your experience with Optic Forensics.

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