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Software Developer - Full Stack

Solutions With Impact

Optic for Voice Networks Channel Partner Survey

Thank you for being a valued Impact Technologies partner and taking time to complete this survey.

How would you rate your overall Optic for Voice Networks™ sales support process experience?

Throughout the sales process, select any statements below that are applicable.

	Impact provided quotes and product collateral in a timely manner
	I needed a better understanding of the differences and drivers for the Optic packages (Insights, Forensics, Full Stack)
	Optic’s capabilities aligned with my prospect’s or customer’s requirement (if not, please explain below)

	Optic was competitively priced
	My customer considered more than one pricing model (hosted, subscription, premise)

What additional sales support information and/or activities would be valuable to you?

	High-level product brochures
	More detailed product specifications
	Product webinars

	Additional information on Optic packages and pricing
	Product videos
	More Optic information on Impact website

What use cases have your Optic prospects expressed interest for?

	Call searches
	Report on call activity by department
	Monthly, weekly and daily call reports
	QoS Troubleshooting and Analysis
	Network trunk usage and performance
	Alarms for specific conditions (911, ATB, etc.)

	Track DID and/or non-DID number ranges
	Identify stations with no Call activity
	Send reports to upper management
	Capacity planning with CCP analytics
	Other

What is your experience with Impact’s website Secure Portal?

	Never heard of it
	Registered but have never used it
	Logged in and downloaded documents

	Logged in and watched video(s)
	Doesn’t have the information I want
	Love it

Is there additional feedback you would like to share with us about the Optic prospecting and sales process and how we could improve?

Please enter your information below and click Submit button.

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