Delivering high quality communications consistently and efficiently requires the right metrics and methodology. Operating communication networks in the blind is not an option. Optic is Impact Technologies’ next generation tool for communication network management. Optic delivers a clear, shared vision of voice network opportunities and challenges across all levels of your organization. Gain single-pane-of-glass visibility across Total Caller Experience®, enterprise and time. See how Optic will impact your financial bottom line and empower you in contract negotiations with service providers. And, Optic streamlines and accelerates system administration with focused analytics to optimize network architecture and isolate operational anomalies.