Oct 27, 2017

Unleashing Agent, Supervisor Potential in UCCX Contact Centers

OnTraQ Plus flips the traditional contact center paradigm upside down by giving managers, supervisors and agents control of their personal work environment. With OnTraQ Plus, Cisco UCCX contact centers elevate performance as team members see and believe they can succeed.

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Oct 6, 2017

Put Number Management Via Excel Spreadsheets Behind You

Are you trying to manage your number inventory in an excel spreadsheet? Or, do you think it will cost you thousands of dollars to buy a number management system? There is a better way!

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