Impact Products

Our innovative software products deliver easy-to-use and easy-to-understand approaches to the complex problems of managing communication systems. Encompassing a wide variety of infrastructure and operational arenas, Impact products solve critical issues throughout the enterprise and drive down operational expense. 

Traffic Analyst total voice network visibilityMaximize the business value of dollars invested in your network resources with the market's most comprehensive view of voice network utilization and performance.
DAKS mission-critical collaboration and notificationImprove personal safety and security as well as mitigate crisis events and their impact with mission-critical collaboration and notification.
PhoneGuide Live multimedia trainingProvide customized, web-based phone features and voicemail training at your employees’ fingertips.
OnTraQ advanced call center analyticsKeep your call centers running at a high level of performance with the visibility you need at a price point unmatched in the market.

Impact delivers world class solutions - on time, on budget and of superior quality.  Our products are easy to use, and more importantly, highly adaptable to support your business.