Product Resources

The following resources will assist you with installing, configuring and using your Impact products. Click on the product logo on the right to access product-specific guides and manuals.


Traffic Analyst logo

Traffic Analyst Install Guide - This document covers step-by-step installation instructions and configuration options for Traffic Analyst for all supported switch platforms.  
Traffic Analyst Users Guide - This document provides an overview of the Silverlight Dashboard.
Traffic Analyst Data Dictionary - This document provides definitions for the fields used in Traffic Analyst Dashboard.
Traffic Analyst Administrative Guide - Detailed reference guide for configuring and utilizing the administrative functions of the Traffic Analyst application.
OnTraQ Users Guide - Detailed reference guide for configuring and utilizing the features and functions of the OnTraQ application.  Includes administrative and user tasks.
Traffic Analyst Hardware and Software Requirements - This document highlights the server and client hardware and software system requirements for all modules of Traffic Analyst.
OnTraQ CAP Server Installation Guide - This document covers step-by-step installation instructions and configuration options for CAP server to support OnTraQ.  
OnTraQ Displays and Reports - This document provides samples of OnTraQ’s real-time displays and reports.
 


DAKS logo

DAKS-TT User Manual, Version 7.6x - Detailed reference guide for configuring and utilizing the features and functions of the DAKS version 7.6x application.
DAKS-TT Installation Manual, Version 7.6x - This document covers step-by-step installation instructions and configuration options for DAKS version 7.6x. 
DAKS-TT Service Manual, Version 6.3x - This document covers DAKS and switch configuration options for DAKS version 6.3x.  
DAKS-TT User Manual, Version 6.3x - Detailed reference guide for configuring and utilizing the features and functions of the DAKS version 6.3x application.
DAKS Hardware and Software Requirements - This document highlights the server and client hardware and software system requirements.

The following DAKS Application Notes will provide helpful information regarding a specific DAKS task or configuration option:

 Database Backup Procedure
 No Hold Conferences
 Simultaneous Conference and Broadcast
 Powering Down a Classic Database and Server
 Silent Alarm
 CorNet-NQ Features
 Meet Me Park Call Profile
 Off Hook Recall
 Email Broadcasts
  

 

PhoneGuide LIVE! logo 

PhoneGuide LIVE! Installation and Configuration Guide -  This document covers installation steps and configuration options for installing PhoneGuide LIVE! for OpenScape Voice, HiPath 4000 and/or HiPath 3000 platforms, along with Xpressions. 
PhoneGuide LIVE! Xpressions - Only Installation Guide -  This document covers installation steps for installing PhoneGuide LIVE! for Xpressions only training.
PhoneGuide LIVE! QuickStart Guide -  PhoneGuide LIVE! QuickStart implementation guide for Siemens OpenScape Voice, HiPath 4000 and HiPath 3000 platforms, along with Xpressions.
PhoneGuide LIVE! Hardware and Software Requirements -  This document highlights the server and client hardware and software system requirements.
 

 

 

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