Stackable Analytics™ for Voice Networks
The dynamic nature of today’s networks plus the lack of effective analytics make voice network management a complex challenge. Mergers and acquisitions, technology migrations and economic cycles make optimizing network capacity problematic. Putting voice or video on a network designed for delay introduces complexity to providing clear, reliable communications. Getting blindsided by any one of a number of potential network service problems is a real threat. From network design to service provider contract negotiation to operational management, constant challenges exist.
Impact Technologies delivers definitive, easy-to-use solutions for complex problems. Optic for Voice Networks™ cuts through traditional telecom jargon and distills usage and performance data into Stackable Analytics™ for operational efficacy and strategic management. One solution effectively layers the respective needs of “big picture” metrics for strategic management and performance tracking with highly focused analytics to isolate and identify operational anomalies.
It starts with helping our clients elevate Total Caller Experience® with visibility across the four links of a call. If any of these (transport, setup, conversation, termination) have problems, the call fails. In addition, Optic offers simplified voice administration with 24x365 visibility and proactive monitoring of your network to highlight fraud, uncover idle assets and track DID and non-DID number inventory.
Optic™ eliminates surprises by providing complete voice network visibility, be it a TDM, SIP or hybrid network. Other solutions provide only a slice of what you need. Your switch manufacturer’s management tool is limited to just their platform and is not the focus of their best development efforts. Optic provides visibility across your vendors and platforms and is continually enhanced driven by market demands. Plus, you need to know more than just who called who and how much it costs. So why settle for call accounting when you can have call forensics? Go deeper with call quality diagnostics, call tracing and even number management. Optic for Voice Networks is the answer!
Total Caller Experience®
For voice networks, Optic offers analytics and alarms to better design and operate your network to increase the certainty that your callers can place and receive calls and have a quality experience. Every link in the call process is critical!
Simplified Voice Administration
Whether you are managing a TDM network, preparing for or in process of a transition to SIP, or managing a SIP network, you need the right metrics and methodology to optimize your network and operations for day-to-day voice administration.
YOUR NETWORK, YOUR WAY
By overcoming the limitations and complications of the industry’s traditional engineering methodologies, Optic provides a simple, more reliable alternative to improve the service and cost performance of your voice network.
Do you prefer to own and operate the solution on your site? Or, is the option to minimize your upfront investment more attractive? You choose the model that works best for your organization.