Support Resources

The following product support services and resources are available to our customers.  Some of these services require that you have an active service agreement in order to access them.  Information about service agreements can be found in the Customer Services area of this web site.

Customer Service:  The Customer Service page contains general information about service agreements, Technical Support, Installation, Training and other services available to our customers.

Frequently Asked Questions:  The FAQs section will help answer common questions about software product usage and troubleshooting.

Problem Report & Suggestion Form:  Make a suggestion or report a problem that you are having with a product or with the web site.

Product Demos:  See demonstrations of how the products work.

Whitepapers & Brochures:  Download white papers, data sheets, case studies and other resources associated with Impact´s product and service offerings.

Reference Guides:  Download implementation guides, worksheets and other reference materials to help you get the most out your applications.

Upgrades & Manuals:  Upgrade to the most current release of software and get the latest version of the documentation.