Software Product Solutions

Impact will help you maximize lifecycle profitability by reaching the market faster and ensuring that your products deliver value to their markets.  An emphasis on product usability in every stage of the development process improves market acceptance and ultimately the value received by your customers using your products.

Benefits

• Higher Usability & Fit to Function
• Faster Time to Market
• Increased Market Acceptance
• Lower Support Costs

Target Market

• Companies delivering high volume, high use and/or complex products
• Companies deploying high use, complex and/or mission critical web sites
• Companies with new or emerging technologies, products, markets or development tools

Characteristics of our Approach

• Full Development Lifecycle
• Rapid Prototyping and Iterative Testing
• Client Adaptable Methodologies
• Commercial-Grade Deliverables
• Broad range of Technologies,Tools and Platforms

Comprehensive Scope of Services

Engage us for the full product lifecycle or to assume selected roles and provide specific deliverables anywhere in your product process.

• Concept
• Market Strategies: Competition, Pricing, Distribution
• Definition
• Planning
• Realization
• Specification & Prototyping
• Design & Development
• Testing & Packaging
• Deployment
• Introduction
• Installation
• Integration & Customization
• Operation & Support
• Help Desk & Support Center
• Sustaining Engineering
• Field Service

Service Offerings

Usability Assurance:  A user-centric approach that ensures that the product accomplishes the objective task intuitively, efficiently and effectively.  This creates benefits to our clients from minimizing late design changes to increase user productivity and satisfaction to reduced training and technical support time and costs.

Product Development:  Quality, on-time custom solutions.  Broad range of technologies.  All phases of product/system development from Concept through Deployment.  Commercial grade deliverables that are robust, reliable and supportable.

Operations and Management:  Impact offers a range of post-deployment services to help with the "care and feeding" of your products once they're in the field.  Impact can, on your behalf, establish and operate Product Support Centers providing: Help Desk operations, Self-service Support web sites, distribution of upgrades and patches, up-selling new features extensions and ancillary products, or whatever else supports the operation and support phase of your product plan.

Bob Wacker
314-743-1411
bobw@impacttech.com