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OnTraQ Plus Named “Great Product” at Cisco Live

Jul 7, 2017 | Contact Centers

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Cisco Live Las Vegas was touted as the destination for the education and inspiration you need to thrive in the world of digital business. And, Impact Technologies was excited to be a first-time exhibitor at the event and announce our new OnTraQ Plus contact center desktop tool. The event was a great success with Cisco reporting more than 28,000 attendees came to Las Vegas to make connections and get the education and inspiration needed to do their super hero thing in the innovative new world of digital business.

Impact’s Solution Showcase pod was front and center as folks entered the exhibit hall. And, the team stayed busy talking with existing customers and partners and meeting new friends and potential business associates. Not to mention adding a few smiles as we handed over $100 Mandalay Bay chips to lucky winners!

During the week, the feedback to OnTraQ Plus was phenomenal. People loved the powerful reports and best-in-class customizable user interface, for both contact center management team staff and agents. And, Experts Exchange recognized OnTraQ Plus as one of “9 Great Products from Cisco Live 2017.” Read more here.

 
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