OnTraQ Support

OnTraQ logo

Welcome to the OnTraQ Support page.  Click below to download the information you need.  If you have questions, please contact Impact Technologies Technical Support at 314.743.1420.  

OnTraQ User Guide - Detailed reference guide for configuring and utilizing the features and functions of the OnTraQ application.  Includes administrative and user tasks.
OnTraQ Data Dictionary - Provides field definitions for Service Group and Agent reports.
stoplight graphicOnTraQ Report Viewer Install - Download the installer for the OnTraQ Report Viewer.