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Solutions With Impact ®

Solutions that help our customers get the most out of their operations and infrastructure investments.   We deliver world class solutions for world class clients in the areas of:

 

Telecommunications Network Management

 

Emergency Notification and Conferencing

 

Software Product Development

 


What's New at Impact?

We've been busy!  Click here to see what we've been doing.
 

Featured Solutions

 

Learn about DAKS 

Reliable Communications in Critical Situations … platforms for mission critical collaboration and emergency notification

 

The gold standard for Web-based Multimedia Training on using your phones and voicemail systems.   Click here to see what's new with PhoneGuide LIVE!

Learn about PhoneGuide LIVE! 

 

Learn about Traffic Analyst 

There's a better way to stay on top of your voice network service levels and understand your usage trends. Plus the new OnTraQ module offers advanced analytics for call centers, a real-time dashboard for tracking agents and service levels, and historical reporting.

 

Learn about ENSEMBLE Premise Based Enterprise Collaboration Portal

Our web-based collaboration solution with superior tools for teleconferencing, online meetings, presentations and training.  eNSEMBLE offers the security and control only available in a customer premise solution, the reliability and performance of the DAKS communication server for integration into your telecommunications network, and the world class online collaboration functionality of Learn about Acrobat Connect ProfessionalADOBE ACROBAT® CONNECT™ PROFESSIONAL – a scalable, customizable and extensible web conferencing solution that enables business professionals to communicate and collaborate instantly with extended audiences through easy-to-use and easy-to-access online personal meeting rooms.